Delivery policy at Solutions Store
- Delivery time: The order will be prepared and delivered to the shipping company within 1-2 business days, and the order will be delivered by the shipping company within a period not exceeding 7 days.
- For delivery in the city of Qassim, Unayzah and Buraydah: standard shipping within 48 hours or less for 15 riyals.
- Delivery cost: The cost of delivering products is according to the prices mentioned on the website.
- Delivery date: This information will be displayed to you on the website.
Delay in delivery:
If our delivery of the product is delayed for reasons beyond our control, we will contact you as soon as possible to inform you of this, and we will take steps to minimize the consequences of delay in delivery.
- If you receive a wrong product or one that is different from the specifications shown on the Solutions website, you do not have the right to open it and use it, and you must preserve it. If you have opened it or there is any damage to the packaging, we have the right not to return it or replace it with the correct product that you requested.
- The process of returning the amount from the solutions website takes from 3 to 7 working days from the date the product arrives at our warehouse.
- If payment was made by credit card, the amount will be returned to the same credit card used for payment.
- The process of returning the amount by the bank takes from 3 to 14 working days, from the date the amount is returned to the credit card by the solutions website.
There are additional fees for cash on delivery service
It is estimated at 8 riyals only on Aramex
